9303 Next Level Apparel Custom Unisex Hooded Sweatshirt Santa Cruz Pullover

Custom Orders

• Can I order custom apparel with my business logo?
  Yes! We offer low-minimum custom apparel for businesses, churches, and teams.
• What file types do you accept for custom designs?
  We prefer PNG, SVG, or vector files for best results.
• Do you provide design help?
  Yes—we offer layout consultation and can help bring your vision to life.

Wholesale

• Do you offer wholesale accounts?
  Yes! Visit our wholesale page to apply. We offer exclusive pricing and low MOQs.
• Can I resell Lumiere Vive products in my store?
  Absolutely, we would be honored. Our wholesale program is built for boutiques and like-minded shops.

General Policies

• Do you offer gift cards?
  Yes, digital gift cards are available for any amount.
• Do you restock items?
  Many of our items are small-batch or seasonal, but some best-sellers return regularly.
• Where are your products made?
  We print, design, and fulfill orders from our Arizona-based studio. We proudly partner with ethical suppliers for blanks and materials.

At Lumiere Vive, our cause is simple yet deeply rooted: to shine God’s light through creativity, commerce, and community.

We believe business can be a ministry, a way to serve others, glorify God, and build lasting impact. Every product we design, every event we host, and every relationship we cultivate is guided by this mission.

We are here to:

• Uplift small businesses through collaboration, not competition
• Create apparel and goods with purpose, not just fashion, but faith
• Support local communities and families through giving, gathering, and grace
• Empower people to boldly reflect their values through what they wear and how they work

We are so much more than a business. Whether you're a customer, a partner, or a future franchisee, you're helping us spread light, hope, and purpose—locally and globally.

“You are the light of the world. A city on a hill cannot be hidden.” – Matthew 5:14

How long does shipping take?

We process and ship orders within 7-10 business days. Delivery time depends on your location:

• U.S. orders: 3–7 business days after shipping
• International orders: 7–14 business days, depending on customs

Do you ship internationally?

Yes! Lumiere Vive offers international shipping to many countries. Rates and delivery times will vary by location and are calculated at checkout.

Do you offer free shipping?

Yes! We offer free shipping on all orders over $100 (U.S. only). Discount is automatically applied at checkout.

How much does shipping cost?

Shipping rates are calculated at checkout based on your location and order weight. You'll see the total before placing your order.

Do you offer returns or refunds?

We do not offer returns or refunds at this time. However, we gladly accept exchanges within 30 days of delivery.

What are the conditions for an exchange?

• Must be within 30 days of receiving your order
• Items must be unworn, unwashed, and in original condition
• Custom items are final sale and not eligible for exchange
• Exchanges are subject to inventory availability

How do I request an exchange?

Please email us at customerservice@lumierevive.com with your order number and the reason for your exchange and we will be in touch.

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Size & Color Chart

• What size should I order?
  Each product listing includes a size chart image within the photo carousel. We recommend reviewing it before ordering to find your best fit. If you're between sizes or prefer a looser look, sizing up is always a safe choice.
• Do your shirts run true to size?
  Yes, our shirts are generally true to size. However, we recommend reading the product description for each item, as fit can vary slightly by style or material. If you prefer a looser or oversized fit, consider sizing up.
• How should I wash my apparel?
  Recommend cold wash, inside out, and line dry or low heat for best longevity—especially for DTF/DTG prints.
• Will my design fade or peel?
  No! We use professional-grade DTF, and DTG techniques for long-lasting prints.