Privacy Policy
Your privacy matters to us. This policy explains how Lumiere Vive collects, uses, and protects your information.
1. Information We Collect
When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect personal information including:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information
- Order history
- Website usage and analytics data
Payment information is processed securely through third party payment providers and is never stored directly by Lumiere Vive.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Communicate promotions, updates, or newsletters if you opt in
- Prevent fraudulent activity and maintain website security
3. Boutique Vendor Fulfillment
Some products sold through Lumiere Vive are fulfilled through trusted boutique and fulfillment partners.
When necessary, shipping information may be securely shared with these partners strictly for order fulfillment purposes.
We carefully select vendors and partners that align with our standards and values.
4. Email Marketing
If you subscribe to our newsletter, you may receive occasional emails regarding new arrivals, lifestyle content, promotions, product launches, or updates from Lumiere Vive.
You may unsubscribe from marketing emails at any time using the unsubscribe link provided in each email.
5. Cookies and Analytics
Our website may use cookies, pixels, and analytics tools to improve website functionality and better understand visitor behavior.
These tools may collect information such as:
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referral sources
This information helps us improve the shopping and browsing experience.
6. Sharing Information
We do not sell, rent, or trade your personal information to third parties.
Information may only be shared with trusted service providers necessary for:
- Payment processing
- Shipping and fulfillment
- Email marketing platforms
- Website analytics and functionality
7. Data Security
We take reasonable precautions to protect your personal information and maintain secure website practices.
However, no online transmission or storage system can be guaranteed 100% secure.
8. Third Party Links
Our website may contain links to third party websites or services. Lumiere Vive is not responsible for the privacy practices or content of those external websites.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Your Rights
You may request to:
- Access your personal information
- Update or correct your information
- Request deletion of your information
- Opt out of marketing communications
To make a request, please contact us directly.
11. Faith and Brand Values
Lumiere Vive is a faith centered family business built around intentional living, encouragement, creativity, and community. Our website, products, and messaging may reflect our Christian values throughout the customer experience.
12. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting to this page.
13. Contact Information
If you have any questions regarding this Privacy Policy, please contact: