Custom Apparel FAQs
Quick answers from our family run studio in Arizona. If you do not see what you need, contact us.
Do you have order minimums?
No minimums. You can order any quantity that fits your project, from a single sample to large group orders.
How does bulk pricing work?
We offer automatic volume discounts with no quote needed. Adjust quantities on any custom product page and your pricing will update in real time.
See details on Bulk Pricing and Turnaround.
Does the number of colors affect price?
No. Color count is already included in each product price so you can choose your design freely without additional fees.
Do I have to approve a proof?
You can choose Skip Proof for the fastest turnaround or select Approve Proof. If proof approval is selected, we will email a digital mockup within 1 to 2 business days.
What is your turnaround time?
Standard production is typically 7 to 10 business days after payment and proof approval if selected. Rush options may be available upon request. Shipping time is additional.
Full details are available on Bulk Pricing and Turnaround.
Which printing methods do you use?
We produce in house using DTF printing for vibrant and durable results across a wide range of fabrics. Embroidery will be available soon for hats, polos, fleece, and more.
What garments can I order?
We offer trusted industry favorites including Bella Canvas, Comfort Colors, Next Level, and Rabbit Skins. Options include short sleeves, long sleeves, sweatshirts, hoodies, polos, and more.
What sizes are available?
Most adult styles range from XS to 3XL with some extended sizing available. Youth and baby sizing varies by product. Please refer to each product page for exact sizing details.
What files should I upload?
Preferred formats are PNG with transparent background or vector PDF. For best results, artwork should be high resolution at 300 DPI. We can assist with file setup if needed.
Can you help with design?
Yes. We can assist with file cleanup, placement, and simple design creation. Custom design services are available with proof approval.
Do you accept tax exempt orders?
Yes. Upload your certificate on Tax Exempt Upload and we will apply it to your account once verified.
Can I reorder the same design later?
Yes. Reorders are simple. You can upload the same design or reference your previous order and we will recreate it for you.
Can I place a sample order?
Yes. You can order a single item to test sizing, color, and print quality before placing a larger order.
Can I change or cancel my order?
We begin production quickly. Please contact us as soon as possible for any changes. Once production begins, orders cannot be canceled.
What is your policy on defects?
If there are any issues with your order, please contact us within 7 days with photos. We will replace or refund any defective items.
How should I care for my apparel?
Wash inside out in cold water. Tumble dry low or hang dry. Do not iron directly on the design.
Do you offer local pickup or shipping?
Yes. We offer both shipping and local pickup options in North Phoenix.
How do I get started?
Visit Custom Apparel, choose your product, upload your design, and select your preferences.