Custom Apparel FAQs
Quick answers from our family-run studio in Arizona. If you don’t see what you need, contact us.
Do you have order minimums?
No minimums. Order any quantity that fits your project—from a single sample to large team runs.
How does bulk pricing work?
We offer automatic volume discounts—no quote needed. Adjust quantities on any custom product page and your price updates live.
See our example tiers and timeline on Bulk Pricing & Turnaround.
Does the number of colors affect price?
No. Color count is built into each item’s pricing. Choose the design you love without worrying about extra ink fees.
Do I have to approve a proof?
You choose at checkout: Skip Proof (Fastest) or Approve Proof. If you select proof approval, we’ll email a digital mockup within 1–2 business days.
What’s your turnaround time?
Standard production is typically 7–10 business days after payment and (if selected) proof approval. Rush options are available—just ask. Shipping transit is additional.
Full details: Bulk Pricing & Turnaround.
Which printing methods do you use?
We produce in-house with DTF (Direct-to-Film) for vibrant, durable results on a wide range of fabrics and colors. Embroidery is coming soon for hats, polos, fleece, and more.
What garments can I order?
Industry favorites including Bella + Canvas, Comfort Colors, Next Level, and youth/baby blanks like Rabbit Skins—tees, long sleeves, sweatshirts, hoodies, polos, and more. If you need help choosing a blank, we’ll recommend the best fit for your design and budget.
What sizes are available?
Most adult styles run XS–3XL (some up to 4XL/5XL), youth 2T–XL, and baby 0–24M depending on brand. Check each product page for its exact size range. A general size guide is available on our Custom Apparel page.
What files should I upload?
Preferred formats are PNG (transparent) or vector PDF. For raster art, please provide 300 DPI at print size. If you need help refining art or creating a design, we offer setup and creative support.
Can you help with design?
Yes—we can clean files, set placements, and create simple designs or text layouts. Light setup is often included; custom design work is available for a small fee with a proof for approval.
Do you accept tax-exempt orders?
Yes. Upload your tax-exempt certificate here: Tax-Exempt Upload. Once verified, we’ll remove tax from your account/orders.
Can I reorder the same design later?
Absolutely. Reorders are easy—upload the same art or reference your previous order number. Pricing follows the same automatic discounts based on quantity at the time of reorder.
Can I place a sample order?
Yes—there’s no minimum. Order one piece to preview fit, color, and print. Many customers start with a small test run before scaling quantity.
Can I change or cancel my order?
We begin production quickly. If you need to adjust or cancel, contact us right away. Changes may affect timeline and pricing. Once printing starts, cancellations aren’t possible.
What’s your policy on defects or reprints?
Please inspect your order on arrival. If anything is damaged or misprinted, contact us within 7 days with photos. We’ll replace or refund the affected items promptly. Custom items aren’t returnable for size or preference, but manufacturing defects are fully covered.
How should I care for my printed apparel?
Wash inside-out, cold, gentle cycle. Tumble dry low or hang to dry. Do not iron directly on print. These care steps help preserve color and print quality over time.
Will you keep my artwork private?
Yes. Your designs are used only to fulfill your order. We never resell or publish your artwork without permission. You are responsible for having rights/permissions to any uploaded content.
Do you offer local pickup or shipping?
Both. Choose shipping at checkout or contact us for local pickup instructions. Transit time is separate from production time.
How do I get started?
Visit Custom Apparel, choose your product, upload art, and select either Skip Proof or Approve Proof. Your price will update live as you adjust quantity.