Boutique FAQs
Frequently Asked Questions
Answers regarding sizing, shipping, returns, curated collections, and everything you may want to know before placing an order with Lumiere Vive.
What sizes do you carry?
Most adult styles range from XS to 3XL with select extended sizing available depending on the vendor and collection. Baby and children’s sizing varies by brand. Product pages include detailed sizing and fit information whenever available.
How do your pieces fit?
Because Lumiere Vive carries thoughtfully curated brands and collections, fit may vary slightly between styles. Product listings will note whether items run oversized, relaxed, fitted, or true to size whenever possible.
Are your boutique items made by Lumiere Vive?
Lumiere Vive is a carefully curated boutique carrying collections from brands and makers we genuinely love and trust. Every item is intentionally hand selected with quality, beauty, comfort, and family living in mind.
What fabrics and brands do you carry?
We partner with trusted boutique and lifestyle brands known for quality, comfort, and timeless design. Fabrics vary by collection and may include premium cottons, cotton blends, knits, linen blends, and eco conscious materials.
How should I care for my apparel?
We recommend washing garments inside out in cold water and either tumble drying low or laying flat to dry when possible. Specific care instructions may vary by item and are listed on product pages when needed.
Do you restock sold out items?
Some favorites are restocked depending on vendor availability and seasonal collections. You can sign up for restock notifications directly on eligible product pages.
What is your return policy?
We accept returns within 15 days of delivery for unworn and unwashed items with tags attached. Sale items and select specialty products may be final sale depending on the vendor. Full return details can be found on our Shipping & Returns page .
When will my order ship?
Most orders ship within 1 to 5 business days. Because Lumiere Vive carries collections from multiple trusted vendors and brand partners, shipping timelines may vary slightly depending on the specific item and fulfillment location. Tracking information is automatically sent once your order ships.
Do you offer international shipping?
Yes, we currently offer international shipping to select countries. Shipping rates are calculated automatically at checkout based on destination and package size.
What if my order arrives damaged?
Please inspect your order upon arrival and contact us within 7 days if there are any issues. Email photos and order details to aimee@lumierevive.com and we will gladly assist you.
Can I shop Lumiere Vive in person?
Lumiere Vive participates in occasional local events, pop ups, and community experiences throughout Arizona. Follow along on Instagram and join our email list for updates and future event announcements.
What makes Lumiere Vive different?
Lumiere Vive is rooted in faith, intentional living, family, warmth, and meaningful connection. Rather than carrying endless inventory, we thoughtfully curate collections and brands we genuinely love and would personally welcome into our own homes and lives.
Still Need Help?
We’re always happy to help.
Thank you for supporting our small family run business and the heart behind Lumiere Vive. We are deeply grateful you are here.